Privacy Policy

1. Who controls your data

SHREE RAM ENTERPRISES, Shop No. 14, Nanu Nagar, Jawala Mata Mandir Road, Charan Nadi, Benard, Jaipur, Rajasthan 302012, GSTIN 08AFVFS6760D1ZE, is responsible for the personal data collected through shreeramhd.com.

2. What we collect

We only ask for what we need to run the shop.

• When you create an account: your name, email address, phone number if you give one, and a password, which we store only as a bcrypt hash and never in readable form.
• When you place an order: your delivery name, phone number, full shipping address with PIN code, and the items, quantities and amounts in that order.
• When you write to us: your name, email address, phone number if given, and the content of your message.
• Automatically: a session cookie, and standard server logs containing IP address, browser type and the pages requested.

We do not collect or store card numbers, UPI handles or bank details on this website.

3. Why we use it

• To keep you signed in and to hold the contents of your cart between visits.
• To pack, dispatch and deliver your order, and to call you if there is a question about the address.
• To show you your past orders in your account.
• To reply to your enquiries.
• To keep the records required of us under Indian tax and accounting law.

4. Cookies

We set one cookie, named shreeram.sid. It holds a random session identifier, nothing more. It is marked httpOnly so page scripts cannot read it, and it lets the server recognise your cart and your sign-in for up to fourteen days. Blocking it will stop the cart and account pages from working. We do not run third-party advertising or tracking cookies on this site.

Fonts, the Tailwind stylesheet and our animation library load from public CDNs. Those providers see your IP address as part of serving the file. Our product photography is served from our own domain.

5. Who we share it with

We do not sell your personal data, and we do not rent or trade mailing lists. We share only what is necessary with:

• the courier carrying your parcel, which needs your name, address and phone number;
• our accountant and the tax authorities, for invoice records we are legally required to keep.

6. How long we keep it

Order records are kept for eight years to satisfy Indian accounting requirements. Contact form messages are kept for two years. Account details are kept until you ask us to close your account, after which we delete your profile and keep only the invoice records we are obliged to retain.

7. Your choices

You can write to us at any time to:

• ask for a copy of the personal data we hold about you;
• correct anything that is wrong;
• have your account and personal details deleted;
• ask us to stop contacting you.

Email care@shreeramhd.com from the address on your account and we will respond within thirty days.

8. Keeping it safe

Passwords are hashed, session cookies are httpOnly, and access to the order database is limited to the people in our workshop who pack and dispatch orders. No system is perfectly secure, but if a breach ever affects your data we will tell you.

9. Children

This site is not directed at children. We do not knowingly collect data from anyone under 18. If you believe a child has given us their details, write to us and we will delete them.

10. Changes and contact

If this policy changes we will update the date at the top of this page. For any privacy question, write to: